By accessing and using the website of East Coast IT Services, you agree to the following terms and conditions:

General Use

• Our website and services are intended for lawful purposes only.

• You agree not to misuse, copy, or distribute our content without permission.

Services & Pricing

• All services and product prices are subject to change without prior notice.

• We reserve the right to refuse service to anyone for any reason.

Intellectual Property

• All website content, logos, and materials are owned by East Coast IT Services.

• Unauthorized use of our intellectual property is prohibited.

Limitation of Liability

We strive to provide accurate information and quality services, but we are not liable for any direct or indirect damages arising from use of our website or services.

3. Refund Policy

At East Coast IT Services, customer satisfaction is our priority.

Service-Based Refunds

• Refunds will only be considered if services were not delivered as promised.

• Requests for refunds must be submitted within 7 days of purchase.

• Partial refunds may be issued based on the stage of service delivery.

Product-Based Refunds

• Hardware/accessories may be eligible for a refund or replacement if defective.

• Refund requests must be raised within 7 days of delivery with proof of purchase.

• Products must be returned unused, in original packaging.

Non-Refundable

• Customized solutions, software licenses, and digital products are non-refundable.